Business Issue

The aim pursued by Tiscali was to create zero-staff innovative video assisted Mobile Shops in the logic  to enlarge its retail chains in locations where Tiscali is no present .

From this point of view it was decided to use Inventia’s Fast Shop Video Stations plus Inventia’s Sw Connect video technology

Introduction

The case study  is a success example of in the context of the mobile telco where our technology, Hw and Sw, was used by one of the largest Italian MVNO mobile operator, Tiscali.

The aim was to create a new store concept video assisted and based on our  special video assisted kiosks.

• SOLUTION: Connect Cloud + Fast Shop Kiosk

• AREA: Mobile Telco

• ENGAGEMENT:Video Engagement on Kiosks

• FEATURES: Video Communication, Document Acquisition, Remote Printing, Digital SIgnagure, Customer id Documents Acquisition, Mobile Vocie and Mobile Data Contracts Workflows Remote Video Managed, Data & Voice, Mobile Cards Delivery, Video Verbal Ordering

• NUMBER OF INSTALLATIONS: 4

Evolution

The project evolutions will determine a massive distribution Tiscali of this kind of “shop” all over Italy,

Installations

Tiscali  ha just installed 4 Units in Italy in big stores in Milan, Firenze, Torino and Rome.